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PBD has partnered over the years with top-notch Associations and Non-Profits in order to become a revered fulfillment partner.  PBD understands the challenges faced by many associations/non-profit organizations under increased pressure to improve efficiencies, grow membership and reduce operational cost.

PBD has the experience, expertise, and resources to help associations/non-profits achieve strategic goals while keeping its brand intact.

In fact, PBD helps associations around the world become more "customer-focused", providing clients with end-to-end constituent management activities.  Our solutions are designed to transform the traditional customer order experience into a relationship experience with enhanced processes that drive cost reduction through operational efficiency and improved customer satisfaction. 

A sampling of the services PBD offers Association/Non-Profit clients includes:

  • Full-service customer service and fulfillment
  • Robust business intelligence tools
  • Tailored solutions to enhance member experience
  • Efficient tracking of promotion codes
  • On-site support at conventions or annual meetings   




     

     

    "Our partnership with PBD has added real value and considerable peace of mind for the American Bankers Association over the course of our relationship.  We appreciate the high standards and continued attention to accuracy PBD has set forth for our fulfillment program.  The American Bankers Association looks forward to continuing our long and successful partnership."

    J. Douglas Adamson
    Executive Director, Professional Development Group
    American Bankers Association




Association Case Studies


American College of Obstetricians and Gynecologists

American Diabetes Association - Gift of Hope Round-Up Program

Professional Golfers' Association of America (PGA)



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