PBD

Outsourcing or transforming the customer order and fulfillment process into an efficient business operation is essential in a world where speed and connectivity are market differentiators. Leading reserach indicates that by 2010 consumers will spend over $320 billion each year in online purchases. For this reason, companies in every sector are demanding innovative ways to grow their business and optimize customer relationships through cost-effective, higher quality sales and service, and improved customer satisfaction results.

PBD enables its Direct to Consumer clients to capitalize on their market strengths by expanding their reach in the D2C market. PBD offers expertise demanded by end-consumers in the global marketplace. By outsourcing inventory management, fulfillment, distribution and other customer interaction functions to PBD, these organizations are realizing their goals and objectives everyday. A few of the services PBD is able to provide D2C clients are listed below:

End-to-end solutions
Inventory and order management
Product fulfillment
Distribution and transportation analysis
Returns management

Experienced, professional account management

"RFPs tend to be a grueling process with a myriad of analytics that need to be collected, compiled, and evaluated. PBD made our decision easy - their entire team was made available to us for full disclosure and their customer service is simply outstanding!

Hasbro, Inc.

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