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Associations & Non-Profits


Since 1976, PBD has partnered with over 50 leading Associations and Non-Profits.  The knowledge we have gained from each new partnership has help solidify our reputation as the industry leader in non-profit fulfillment.
 
"Our partnership with PBD has added real value and considerable peace of mind for the American Bankers Association over the course of our relationship.  We appreciate the high standards and continued attention to accuracy PBD has set forth for our fulfillment program. The American Bankers Association looks forward to continuing our long and successful partnership."


J. Douglas Adamson
Executive Director, Professional Development Group
American Bankers Association

Case Studies

American Diabetes Association - Gift of Hope


PBD helps associations around the world become more "customer-focused", providing clients with end-to-end constituent management activities.  Our solutions are designed to transform the traditional customer order experience into a relationship experience with enhanced processes that drive cost reduction through operational efficiency and improved customer satisfaction.

A sampling of the benefits PBD offers Association/Non-Profit clients includes:

  • E-fulfillment for e-publications
  • Strongest Freight Management & Discounts in Industry
  • Experience with ‘like’ clients
  • Front End Customer Care
  • Streamlined Inventory Management leads to one-day Physical Inventories Annually
  • HTML Order Confirmation Emails with Tracking Info
  • Service Guarantees
  • Staffing & POS Programs for Association Annual Conferences
  • PCI Compliance
  • Personalization of email-marketing (PBD NextSale)
  • Robust business intelligence tools
  • Tailored solutions to enhance member experience
  • Efficient tracking of promotion codes