PBD – Your Single Source

From our experience in distribution and inventory management to the integrated technology that facilitates it all, PBD offers a complete fulfillment solution. And best of all, we will customize the service to fit your specific needs. Our dedication to doing “whatever it takes” has made us what we are – the respected turnkey fulfillment solutions provider for clients of all types including retail, ecommerce, direct marketing corporations, associations and non-profits, faith-based organizations and educational publishers.

PBD ships in excess of 4.5 million packages for its clients each year. With an unmatched accuracy rate of 99.8% on all shipments, PBD leads the way in the fulfillment industry. Organizations look to PBD to provide state-of-the-art services including:

• Fulfillment - pick, check, pack and ship
• Distribution and Transportation Services
• Customer Contact Center
• Accounting Services
• Information Technology and eCommerce Services
• Dedicated Account Management
• Implementation Project Management
• Accessible Reporting

PBD’s fulfillment services are supported by an IBM® Advanced iSeries computer system and award-winning distribution software developed by PeopleSoft World. The specially designed software ensures accurate order processing and provides tailored inventory and sales reports to each PBD client. Orders can be placed by phone, mail, and fax or via the Internet, and payment options include check, credit card or invoice. Some organizations opt to take their own orders and communicate them by electronic data exchange to PBD for shipping.

PBD is an associate member, regular exhibitor, advertiser and foundation supporter of the American Society of Association Executives. PBD is also a member of the Association of American Publishers, the Council of Logistics Management, the Warehouse Education Research Council and the Incoming Calls Management Institute.