PBD Worldwide’s President/CEO, Scott Dockter, was invited to participate in a roundtable discussion with 12 other manufacturing and shipping company business leaders hosted by UPS Friday, August 23rd. The purpose of the discussion was to hear firsthand what opportunities and challenges are facing the Atlanta business community.
As part of her first 100-day nationwide listening tour, U.S. Commerce Secretary, Penny Pritzker, joined the discussion to engage with the business leaders and hear their concerns and ideas of how the public and private sectors can work together to strengthen the economy. The roundtable discussion was held at the UPS Headquarters in Atlanta and led by the Chairman and CEO of UPS, Scott Davis.
“It was an honor to be chosen to participate in the roundtable discussion,” said Scott Dockter. “These discussions are a great opportunity for us to share and learn from our peers in the industry. Having insight into what challenges other organizations are facing and brainstorming solutions to overcome these challenges helps us all be more successful in the future.”
PBD Worldwide is proud to announce the promotion of Lisa Williams to Senior Vice President of Human Resources, Customer Service and Client Services and the promotion of Chris Berry to Senior Vice President of Distribution Operations.
As Senior Vice President of Human Resources, Customer Service and Client Services, Lisa oversees the Contact Center, Client Services and Accounting Services, in addition to Human Resources and Marketing Support. Her primary responsibility is to ensure these areas of the organization are delivering Superior Service Every Time.
During her thirteen year tenure with PBD, Lisa has served as Vice President of Human Resources. Under Lisa’s direction, the PBD benefit programs, community outreach activities and overall employee satisfaction received both local and national recognition. Lisa has over 20 years of logistics and human resources experience in various industries including manufacturing, hospitality and service.
As Senior Vice President of Distribution Operations, Chris is responsible for the operations and management of PBD’s distribution centers. His main focus is on making certain that our distribution centers are performing as efficiently as possible and are prepared for future growth and opportunities.
Chris joined the PBD team in July 2001 and has served as Vice President of Operations. During his tenure, PBD has expanded from two facilities to six facilities and added new service offerings while continuing to provide Superior Service. Prior to joining PBD, Chris had over 14 years of operational management experience in the third party fulfillment industry.
“We are excited to promote Lisa and Chris to these new positions,” said Scott Dockter, CEO/President of PBD Worldwide. “Both of them have done an exceptional job for PBD and we believe this reorganization of our business services will better service our staff who support our clients and make us more efficient.”
Please join us in celebrating and supporting Lisa and Chris in their new roles.
PBD Worldwide, a leading global provider of fulfillment services for associations, publishers and corporations, has announced its newest member to the Senior Leadership Team, Klaus Feldam, Director of Information Technology.
Klaus joined PBD in 2010 and oversees the strategic direction and management of PBD’s technology investment to support our client businesses in their growth and success. Since joining PBD, Klaus has been involved with several complex client implementations where PBD’s Technology Solutions have been utilized to build advanced integrations with our clients, integrate donor acknowledgement letters and deliver comprehensive and tailor-made e-commerce solutions. Under Klaus’ leadership, solutions like PBD SmartReports, PBD BeyondPrint and PBD DocDepot have evolved dramatically over the past three years as PBD made continuous investments in its enterprise applications and technology infrastructure, which includes making all client solutions available on mobile devices and in the “cloud”.
“We are delighted to have Klaus as a member of our talented team,” said Scott Dockter, CEO/President of PBD Worldwide. “PBD’s continued focus on innovation in the technology space has been a key differentiator for us and I am confident that Klaus and his team will maintain PBD’s role as a leading technology innovator in the fulfillment and logistics industry.”
PBD Worldwide is proud to be recognized as one of Atlanta’s Best and Brightest Companies to Work For™ in 2013. This is PBD’s second consecutive year appearing on the list.
The Best and Brightest Companies to Work For™ competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more. Participating companies go through a rigorous two-part survey process that is designed to gather detailed information about each participating company. The list is determined by a point system received from both surveys.
“It is an honor to be recognized for our efforts. PBD Worldwide acknowledges that our employees are our most valuable asset and we make it our priority to continually introduce innovative and meaningful ways to keep our employees engaged,” said Scott Dockter, President and CEO of PBD Worldwide. “We are committed to the growth and development of our employees and will continue to strive to provide each of them with an enriching and supportive work environment.”
Winning companies will be honored at the annual symposium and awards gala on Thursday, June 20, 2013 at the Atlanta Marriott Century Center in Atlanta, Georgia. For more information on Atlanta’s Best and Brightest Companies to Work For™, please visit www.101bestandbrightest.com.
PBD Worldwide is proud to announce their recognition as one of Metro Atlanta's Top Workplaces for 2013 by the Atlanta Journal-Constitution. This is PBD's third consecutive year receiving this prestigious award.
Each year the Atlanta Journal-Constitution partners with Workplace Dynamics to provide employees the opportunity to nominate outstanding organizations that provide their employees with a great place to work. Nominations are narrowed down and the eligible finalists’ employees are asked to complete a 24 question survey that evaluates their opinions on six areas of their workplace: Direction, Execution, Career, Conditions, Managers and Pay and Benefits. The final rankings are based on the results of the each organization’s employee surveys.
“We are honored to be recognized as one of Atlanta’s Top Workplaces and feel fortunate knowing this ranking is a direct result of the feedback of our employees.” said Scott A. Dockter, President and CEO of PBD Worldwide. “It is a privilege to have motivated, talented employees who truly care about our company, our clients and each other. We believe is it our continued focus on creating an environment where people feel valued for their individual and team contributions while being motivated to work hard, learn and have fun, that allows us to retain smart, energetic employees that deliver superior service to our clients.”
PBD Worldwide is proud to announce their recognition as one of Atlanta’s Healthiest Employers by the Atlanta Business Chronicle. This is the third year in a row PBD has received this honor.
Atlanta’s Healthiest Workplaces recognizes companies that take the lead when it comes to workplace health and fitness. Companies were invited to take a survey that measures their workplace wellness efforts. Data from the surveys was collected and an online assessment tool measured wellness programming in six categories: Culture and Leadership Commitment, Foundational Components, Strategic Planning, Communication and Marketing, Programming and Interventions and Reporting and Analysis. This year, PBD was awarded the number 5 spot in the medium-sized category.
PBD earned this award by creating an environment that is continually focused on employee wellness. For over nine years, PBD has hosted walking and wellness challenges, implemented a wellness reimbursement program and banned smoking from all PBD properties. To take their commitment to employee health and wellness to the next level, PBD partnered with Communit-Y Health Network in 2010 to provide employees with professional health counseling and annual health screenings. In 2012, PBD once again raised the bar by expanding their wellness program to include weekly onsite fitness classes and health seminars. “PBD is committed to wellness because we understand that a healthy life is a balanced life. Health not only affects one’s work, it also affects one’s family and overall happiness. We believe that if we sustain a workplace focused on wellness we can affect people’s lives in and outside of work,” said Lisa Williams, Vice President of Human Resources for PBD Worldwide.
Scott Dockter reversed PBD Worldwide's slide by diversifying its base. Click here to learn more.
PBD Worldwide is proud to announce the winner of their 2012 Lombardi Award, Brion Zaeh. The Lombardi Award is the senior management team’s most coveted award and is given annually to the senior team member who made the most outstanding contribution to PBD’s success and best displays the essence of Vince Lombardi’s famous coaching and motivational abilities.
Lombardi has been a long-time influence behind several principles and philosophies embraced by PBD Worldwide. Named ‘Coach of the Century’ by ESPN, Vince Lombardi is remembered for his dedication, his infectious enthusiasm and his unforgettable quotes. Vince helped the men he coached succeed to the furthest of their abilities. He brought them pride and victory, and his legacy of perseverance, hard work and dedication has made him one of the most admired and well respected coaches in history.
As Senior Vice President of Client Relations, Brion manages the client relations team, oversees operations and serves as the primary executive contact for most of PBD’s clients. In addition, Brion is responsible for PBD’s client retention and business development efforts for existing clients as well as strategic planning. Brion joined the PBD team in 1994 and has served many positions within the company including Director of Client Relations and Assistant Vice President of Operations.
PBD Worldwide is proud to announce their recognition as a Psychologically Healthy Workplace by the Georgia Psychological Association (GPA).
The Psychologically Healthy Workplace Awards are designed to recognize organizations for their efforts to foster employee health and well-being while enhancing organizational performance. Applicants are evaluated on their efforts in the following five areas: Employee Involvement, Work-Life Balance, Employee Growth and Development, Health and Safety and Employee Recognition.
“PBD is honored to be recognized as a Psychologically Healthy Workplace by the GPA,” said Scott Dockter, CEO/President of PBD Worldwide. “Our employees are the cornerstone of our success. We are committed to an ongoing investment in their health and well-being to strengthen an environment where both the employees and the organization can strive.”
PBD Worldwide has been selected as an Honoree for the 2012 World Class Customer Service Award presented by Comcast Business Class.
The World Class Customer Service Awards honor companies for their superior customer service. The program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best. Nominations are reviewed by a panel comprised of experts and Elite World Class Customer Service Award sponsors.
“We are proud to be selected as an Honoree for the 2012 World Class Customer Service Award. This award is especially important to us because customer service is at the heart of our organization,” said Scott Dockter, President/CEO of PBD Worldwide. “We are passionate about our mission to provide our clients with ‘Superior Service Every Time’ and this award helps to validate our continued commitment to this mission.”