Interviewing Potential Fulfillment Centers - 5 Questions You Should Ask

Posted by Jeanna Courter on Oct 28, 2016 2:21:20 PM

Fulfillment services can make or break your business. However great your product, however much people may want it, and however successful your marketing department may be, you still need to make sure that product reaches your consumer, in pristine condition, on time. Ideally, you want a responsible fulfillment partner who can hit the ground running - and can adapt as your business grows. Today, we are going to look at Interviewing Potential Fulfillment Partners - 5 Questions You Should Ask.

1. What additional services do they offer? Traditionally, distribution partners have provided the infrastructure to ship and track goods. In order to truly merit the title of "fulfillment" partner, your prospective partner must perform these core services well. Partnering with a 3PL that goes above and beyond by offering additional services such as kitting and assembly, custom packaging and marketing inserts and other small touches can make all the difference to your customer experience. The top fulfillment companies offer value-add solutions as well including Contact Center Services, Accounting Services, Print and Mail and Comprehensive Reporting.

Read More

Topics: Fulfillment Services, Fulfillment, Distribution, order fulfillment, Top 3PLS, fulfillment partner

Tips for a Successful Physical Inventory Count

Posted by Jeanna Courter on Aug 18, 2015 1:55:01 PM

Written by: Brook Kole, Inventory Control Manager at PBD Worldwide

The dreaded notice comes out that there will be a full physical inventory count coming up in one month. Do you delete the notice because you think you do not play an active part in the count or do you start planning on what your role is or how you can assist? Remember, everyone in the organization is responsible for inventory control whether you are in receiving, outbound, customer service, sales, etc.

At PBD, we believe the biggest factors for a successful inventory are "no movement" and the "prep" put in prior to the count. These enable you to get through the actual count with as few distractions and slowdowns as possible. Let's take a deeper look at the "no movement" and "prep" needed for physical inventory counts.

Read More

Topics: Fulfillment Services, Product Fulfillment, Inventory Management, Annual Inventory Count, Physical Inventory, Fulfillment, order fulfillment, inventory control

Communicating with Your Fulfillment Provider

Posted by Jeanna Courter on Aug 30, 2013 10:20:00 AM

In today’s society of emails, text messages and social media, we expect communication to be fast. We believe this instant communication is making us more efficient, but it is easy to get trapped in a circle of email chains or play phone tag, which can absorb more of our time and create delays for us meeting our goals. When managing the fulfillment needs of your organization and your customers, effectively communicating with your fulfillment provider is vital to creating a lasting customer experience and the overall success of your program. With new projects and special requests to manage, here are some tips to keep everything running smoothly and help ensure constant, open communication between you and your fulfillment partner:

Read More

Topics: Fulfillment Services, Distribution Center, 3PL, Fulfillment Center, Third Party Logistics, Product Fulfillment Services, Fulfillment, order fulfillment

Subscribe to Email Updates